Document ID: AAI-POL-2026-02-16-TOS

## Key Provisions Summary

IMPORTANT: Please read the full policies below. This summary is not a substitute for the complete terms.

### Critical Points:
- FREE TO USE: AllureAI is free for all users. Core features — voice calls, Voice Bots, image generation, the Companion System, and the Character Creator — are accessible without payment. Additional features (AI chat, campaigns, novels, tabletop RPG) may be available depending on server configuration. Optional support via Ko-fi provides bonus credits and extended usage as a thank-you.
- NO REFUNDS: To the maximum extent permitted by law, all voluntary support contributions are final and non-refundable, including in cases of service outages, dissatisfaction, or account termination.
- NO LIABILITY: We disclaim all warranties and limit our liability to the maximum extent permitted by law. We are not responsible for service interruptions, AI output quality, third-party failures, or any damages arising from use of the service.
- AS-IS SERVICE: The service is provided "as-is" and "as-available" without any guarantees of availability, performance, or functionality.
- TERMINATION AT WILL: We may suspend or terminate your access immediately, without notice or refund, for any reason.
- YOUR RESPONSIBILITY: You are solely responsible for your use of the service, the content you create, and compliance with all applicable laws and Discord's policies.
- DATA HANDLING: We collect only what is necessary to provide the service. We do not sell your data. We do not use message content to train AI or machine-learning models. See our Privacy Policy for full details.

By using AllureAI, you acknowledge that you have read, understood, and agree to be bound by these policies.

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## Terms of Service

### 1. Service Description

AllureAI is a Discord bot and companion web portal that provides AI-powered features for Discord communities. The service is provided on an "as-is" and "as-available" basis without any guarantees of availability, performance, or functionality.

#### 1.1 Features
AllureAI's features include, but are not limited to:
- Voice Calls: On-demand private voice calls with AI characters using text-to-speech (TTS) and speech-to-text (STT). This is AllureAI's primary feature. Calls include real-time conversation, memory, emotional tone detection, and optional cinematic effects (ambient SFX and auto-generated images).
- Voice Bots: Persistent AI voice bots that live in a server's voice channels 24/7 and talk to anyone who joins. Every server receives free conversation time; extended usage and additional bots are available to supporters. Voice Bots feature customizable personalities, voices, and behaviors configured through the web portal.
- Companion System: Set a primary AI companion with relationship progression, memory, and a personal bond that deepens over time. Companions remember your conversations, adapt to your relationship stage, and can participate in voice calls with relationship-aware behavior.
- Image and Video Generation: AI-generated images and short videos from text prompts.
- Character Creator: Tools for users to create, share, and browse AI character personas.
- Web Portal: A companion website for account management, browsing content, configuring settings, managing Voice Bots, and customizing your companion.

The following features may be available depending on server configuration and are not guaranteed:
- AI Chat: Private threaded conversations with AI characters, including custom and community-created personas.
- Tabletop RPG (D&D): AI-powered dungeon master sessions, character sheets, campaigns, and multiplayer sessions.
- Novels: Interactive, chapter-based AI story experiences created by the community.

#### 1.2 Free Access Model
AllureAI's core features are free to use. Every user receives credits upon registration and through weekly grants. Users may earn additional credits by submitting proof of bugs and or content removed via reporting. No core feature is locked behind a paywall.

Users who wish to support the project may do so voluntarily through Ko-fi. Supporters receive bonus credits and extended usage capacity as a thank-you for their contribution. Support tiers provide higher credit grants, longer session limits, and priority access to new features.

Voice Bots include free conversation time for every server, including a 15-minute free trial for new servers. Supporters who contribute through Ko-fi voice bot support tiers receive extended active hours and the ability to configure additional bots.

#### 1.3 Feature Availability
Some features depend on specific Discord permissions and server configurations. Features that require the Message Content privileged intent (such as AI Chat, D&D campaigns, and novels) may not be available in all servers. Voice-based features (Voice Calls and Voice Bots) are always available regardless of server configuration. We reserve the right to enable, disable, or modify feature availability at any time.

#### 1.4 Content Marketplace; Potentially Mature Content; Best-Effort Age Gating
- AllureAI was not built for adult content. It is a content marketplace and creativity tool where users can create, share, and browse AI-generated experiences and media.
- User-generated content may be mature or sexually explicit. We do not endorse or encourage adult content, but we cannot fully control what users create or what AI outputs may contain.
- You accept that you may encounter potentially mature content when using the service, especially when you enable mature browsing features.
- Best-effort age confirmation: We make a best-effort attempt to confirm that you are 18+ (or the age of majority in your jurisdiction) before showing potentially mature content in the web portal. This may include an age confirmation prompt and preference/cookie-based gating.
- No guarantee: Age gating and content filtering are not perfect, and we do not guarantee that mature content will never be shown.

### 2. Eligibility and Account Responsibility
- You must be at least 13 years old (or the minimum age required by the laws in your country) to use the general features of this service.
- You must be at least 18 years old (or the age of majority in your jurisdiction) to access or enable mature or age-restricted content.
- You must comply with Discord's Terms of Service, Discord's Community Guidelines, and any applicable local, state, and federal laws.
- You are solely responsible for maintaining the security of your Discord account and any linked accounts or payment methods.
- You are responsible for all activities that occur under your account, whether authorized by you or not.

### 3. Acceptable Use

Prohibited activities include, but are not limited to:
- Harassment, hate speech, threats, or content that violates Discord's policies or Community Guidelines
- Attempting to exploit the service, bypass rate limits, abuse credits or billing, or engage in fraud
- Reverse engineering, decompiling, or attempting to extract the bot's source code or algorithms
- Using automated tools, scripts, or bots to interact with AllureAI (except as explicitly permitted)
- Sharing account credentials or attempting to access another user's account
- Using the service for any illegal purpose or to facilitate illegal activities
- Violating intellectual property rights of AllureAI or third parties
- Scraping, mining, or bulk-collecting data from AllureAI or its users
- Circumventing Discord's privacy, safety, or security features through AllureAI
- Using AllureAI to send unsolicited messages, spam, or advertisements to Discord users

Violation of these terms may result in immediate termination of your access without notice or refund.

### 4. Payments, Credits, and Support Contributions

#### 4.1 Free Credits and Usage
- All users receive free credits upon registration.
- Additional free credits are granted weekly to users.
- Users may earn credits by voting for AllureAI on supported platforms (e.g., Top.gg) and other ways.
- Credits are virtual currency used to access certain resource-intensive features (voice calls, Voice Bots, media generation, cinematic effects, and other features where applicable).
- Credits have no cash value and cannot be transferred outside the service, sold, or exchanged for money.
- Credits do not expire unless explicitly stated, but we reserve the right to modify expiration policies.

#### 4.2 Voluntary Support Contributions (Ko-fi)
- Users may voluntarily support AllureAI through Ko-fi (ko-fi.com). Support is entirely optional and does not unlock features that are otherwise unavailable.
- Supporters receive bonus credits and extended usage limits as a thank-you for their contribution.
- Support tier benefits include higher monthly credit grants, longer voice session limits, and priority access to new capabilities.
- Voice Bot supporters receive extended active hours and additional bot slots beyond the free allocation.
- Support contributions are processed by Ko-fi. We are not responsible for payment processor errors, delays, or failures.
- Subscription renewals are automatic unless cancelled through Ko-fi. Cancellations do not entitle you to refunds for unused portions of the current billing period.
- We reserve the right to modify credit grants, support tier benefits, or feature availability at any time with reasonable notice.

#### 4.3 No Refunds
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL VOLUNTARY SUPPORT CONTRIBUTIONS ARE FINAL AND NON-REFUNDABLE, including but not limited to:
- Service downtime, outages, or technical issues
- Dissatisfaction with AI outputs, quality, or functionality
- Accidental purchases or duplicate transactions
- Account suspension or termination (whether by you or us)
- Changes to service features, benefits, or availability
- Third-party payment processor errors or delays
- Webhook failures or delayed credit grants (see 4.4)

#### 4.4 Credit Delivery
- Credit grants are best-effort only. If a webhook fails or credits are not applied, you must contact support with your transaction ID within 30 days. We will investigate in good faith but make no guarantees of credit recovery.

#### 4.5 Chargebacks and Payment Disputes
- Initiating a chargeback or payment dispute may result in immediate account suspension or termination.
- If a chargeback is reversed in our favor, you remain responsible for the original payment amount plus any fees we incur.

### 5. Discord Compliance
- AllureAI operates as a Discord Application and complies with the [Discord Developer Terms of Service](https://discord.com/developers/docs/policies-and-agreements/developer-terms-of-service), the [Discord Developer Policy](https://discord.com/developers/docs/policies-and-agreements/developer-policy), and Discord's [Terms of Service](https://discord.com/terms) and [Community Guidelines](https://discord.com/guidelines).
- By using AllureAI, you also agree to comply with all applicable Discord policies.
- AllureAI respects user decisions to opt out of, block, or remove the bot. If AllureAI is removed from a server, all active features in that server will cease.
- AllureAI does not use message content obtained through Discord's APIs to train machine learning or AI models.
- AllureAI does not sell, license, or commercialize Discord API Data.

### 6. Disclaimers and Warranties

#### 6.1 No Warranties
THE SERVICE IS PROVIDED "AS-IS" AND "AS-AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, including but not limited to:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties that the service will be uninterrupted, error-free, secure, or free from viruses or harmful components
- Warranties regarding the accuracy, reliability, or quality of AI-generated content
- Warranties that defects will be corrected or that the service will meet your requirements

#### 6.2 AI Output Disclaimers
- AI-generated content may be incorrect, inappropriate, offensive, or nonsensical. You acknowledge that AI outputs are generated by third-party models and are not reviewed or endorsed by us.
- Do not rely on AI outputs for medical, legal, financial, or professional advice. All AI content is for entertainment purposes only.
- We do not guarantee that AI outputs will be consistent, accurate, or suitable for your intended use.
- You are solely responsible for how you use, interpret, or act upon AI-generated content.

#### 6.3 Third-Party Services
- The service relies on third-party providers. We are not responsible for their availability, performance, or policy changes.
- Service interruptions may occur due to third-party outages, API changes, or rate limiting, and we assume no liability for such interruptions.

### 7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ALLUREAI, ITS OPERATORS, AFFILIATES, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to:
- Loss of profits, revenue, data, or business opportunities
- Loss of credits, subscriptions, or virtual currency
- Costs of substitute services
- Personal injury or property damage
- Emotional distress or mental anguish
- Any damages arising from your use or inability to use the service

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $10, WHICHEVER IS LESS.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability is limited to the maximum extent permitted by law.

### 8. Indemnification
You agree to indemnify, defend, and hold harmless AllureAI, its operators, affiliates, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of the service
- Your violation of these Terms of Service
- Your violation of any third-party rights (including Discord's Terms or intellectual property rights)
- Any content you submit, post, or transmit through the service

### 9. Termination

#### 9.1 Termination by You
- You may stop using the service at any time by ceasing to interact with the bot and/or removing it from your server.
- Cancelling a Ko-fi subscription does not entitle you to refunds for unused portions.

#### 9.2 Termination by Us
We reserve the right to suspend or terminate your access to the service immediately, without notice or refund, for any reason, including but not limited to:
- Violation of these Terms of Service, Discord's policies, or the Discord Developer Policy
- Fraudulent, abusive, or illegal activity
- Non-payment or payment disputes
- Request by law enforcement or regulatory authorities
- Service discontinuation or business closure

#### 9.3 Effect of Termination
- Upon termination, your access to the service will cease immediately.
- Credits, support benefits, and virtual currency are forfeited upon termination and are non-refundable.
- We may delete or retain your data in accordance with our Privacy Policy.
- Sections 6 (Disclaimers), 7 (Limitation of Liability), 8 (Indemnification), and 10 (General Provisions) survive termination.

### 10. General Provisions

#### 10.1 Changes to Terms
- We reserve the right to modify these Terms at any time. Material changes will be communicated via Discord or our official channels with reasonable notice.
- Continued use of the service after changes constitutes acceptance of the modified Terms.
- If you do not agree to the modified Terms, you must stop using the service immediately.

#### 10.2 Governing Law and Dispute Resolution
- These Terms are governed by the laws of the jurisdiction in which AllureAI is operated, without regard to conflict-of-law principles.
- Where permitted by law, disputes arising from these Terms or the service will be resolved on an individual basis and not as a class, consolidated, or representative action.
- If arbitration is permitted and elected, it will be conducted on an individual basis in a location reasonably convenient to the parties and under commercially reasonable procedures.

#### 10.3 Severability
- If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

#### 10.4 Entire Agreement
- These Terms, together with the Privacy Policy and Content Policy, constitute the entire agreement between you and AllureAI regarding the service and supersede all prior agreements and understandings.

#### 10.5 Intellectual Property; No Copying; Anti-Scraping; Enforcement
- AllureAI is protected by intellectual property laws. Our bot, web portal, workflows, UI, documentation, and written materials (including these policies), as well as our branding (name, logo, and trade dress), are owned by us or our licensors and are protected.
- No copying or republishing. You may not copy, reproduce, mirror, republish, translate, or create derivative works from our website text, documentation, policy pages, UI layouts, or other written materials except with our express written permission.
- No scraping or harvesting. You may not scrape, crawl, mine, or bulk-collect content or data from the AllureAI bot or web portal (including characters, listings, and policy pages), nor use automated means to access the service except as explicitly permitted.
- No competitive misuse. You may not use non-public information about AllureAI (including operational details, internal tooling, or non-public configurations) to build, market, or operate a competing product or service.
- We fingerprint our policies and content. We may embed document identifiers and non-visible fingerprints in our public documentation and pages to help identify unauthorized copying.
- Enforcement. If we believe you have violated this section, we may take any action we deem appropriate, including suspending or terminating access, revoking benefits, reporting conduct to Discord, and pursuing legal remedies such as DMCA takedowns and trademark complaints. Nothing in this section limits our other rights or remedies.

#### 10.6 Contact
- For questions about these Terms, contact us via `/support` in Discord or by email at the address listed on our web portal.

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Last updated: 2026-02-16

Document ID: AAI-POL-2026-02-16-TOS

For questions, contact us via Discord: /feedback or /support